Licensed by the Office of the Insurance Commissioner (OIC). 100% PNG-owned. Nationwide.

Terms and Conditions

1. Data Protection & Privacy
Parnell Assurance Limited (“the Company”) is committed to the secure and ethical management of personal and sensitive data. In alignment with the Life Insurance Act 2000 and international best practices for data privacy, we adhere to the following:

Collection: We only collect data necessary for the provision of insurance services, risk assessment, and regulatory compliance.

Storage & Security: All data is housed in secure environments using industry-standard encryption. We implement strict access controls to prevent unauthorized disclosure or “data leakage.”

Third-Party Disclosure: Data will not be sold or shared with external parties for marketing purposes. Disclosure only occurs when required by law (e.g., to the Bank of Papua New Guinea) or to authorized partners essential for policy fulfillment.

2. Corporate Governance
Parnell Assurance Limited operates under a robust governance framework designed to ensure accountability and the protection of policyholder interests.

Regulatory Alignment: Our governance protocols are strictly aligned with the Insurance Act 1995 and the Companies Act 1997.

Integrity & Ethics: The Company maintains a Board-level commitment to ethical conduct, ensuring that all digital and physical operations are subject to regular internal audits and risk assessments.

Compliance Oversight: Our Compliance Officer is tasked with ensuring that all website interactions and digital transactions meet the statutory requirements of the Independent Consumer & Competition Commission (ICCC).

3. Data Segments & Usage
To provide transparent insurance services, we categorize and manage data into the following segments:

Data SegmentDescriptionPurpose
Identity DataNames, NID details, dates of birth, and gender.KYC (Know Your Customer) & Policy underwriting.
Contact DataResidential addresses, email, and phone numbers.Communication and emergency notifications.
Financial DataBank account details and premium payment history.Transaction processing and claims settlement.
Beneficiary DataDetails of nominated dependents or entities.Fulfillment of Life Insurance obligations.
Technical DataIP addresses, login data, and browser types.Website optimization and fraud prevention.

4. AML/CTF Compliance
In accordance with the Anti-Money Laundering and Counter-Terrorism Financing Act 2015, Parnell Assurance Limited reserves the right to monitor data segments for suspicious activity. We are legally obligated to report irregular transactions to the relevant authorities in Papua New Guinea to maintain the integrity of the national financial system.

5. Consent and Amendments
By utilizing this website or engaging in our services, you consent to the processing of your data as outlined above. Parnell Assurance Limited reserves the right to amend these terms to reflect changes in PNG law or corporate policy. Continued use of the portal following such changes constitutes acceptance of the revised terms.

Contact Information
For all inquiries regarding data governance or your privacy rights, please contact:

The Compliance Department

Parnell Assurance Limited

Unit 4A, Times Square Building, Gordons

Port Moresby, NCD

Email: compliance@papngl.com

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