Make an insurance claim with Parnell Assurance PNG. Initial response within 2 business days. A dedicated claims officer manages your case from notification to resolution. 

Claims handled locally, start to finish

Parnell has a dedicated claims team. A claims officer is assigned to your case and manages it from first notification through to resolution. 

How our claims process works

Step 1

Notify us immediately via phone or email.

Step 2

Complete the Claims Advice Form.

Step 3

Submit via email with supporting documents. Send completed form and attachments to support@papngl.com You can scan or take a clear photo of the completed form and email it.

1. Fill out Form

Enter your details on this form as best as possible. Attach all necessary documents where need be.

2. Review

Review all details added to the fields in the form.

3. Submission

Once you review and confirm all details are correct, click Submit Claim.

4. Reciept

After submission, you will recieve an automated email. The team will reach out in 24 hours.

1. Policyholder & Claimant Information
2. Incident Details
3. Subject Matter Specifics
4. Financial & Administrative Data
5. Document Upload
6. submission

Frequently Asked Questions

How long does a claim take?

Initial response within 2 business days of receiving your Claims Advice Form. Full processing time depends on claim type and complexity. Your claims officer will advise you.

Start with the Claims Advice Form. Your claims officer will advise on any additional documents required for your specific claim.

Yes. The Claims Advice Form covers all policy types. Submit your form and our team will direct your claim to the right specialist.

Speak to our brokers today

Menu