Make an insurance claim with Parnell Assurance PNG. Initial response within 2 business days. A dedicated claims officer manages your case from notification to resolution. 

Claims handled locally, start to finish

Parnell has a dedicated claims team. A claims officer is assigned to your case and manages it from first notification through to resolution. 

How our claims process works

Step 1

Notify us immediately via phone or email.

Step 2

Complete the Claims Advice Form.

Step 3

Submit via email with supporting documents. Send completed form and attachments to support@papngl.com You can scan or take a clear photo of the completed form and email it.

1. Fill out Form

Enter your details on this form as best as possible. Attach all necessary documents where need be.

2. Review

Review all details added to the fields in the form.

3. Submission

Once you review and confirm all details are correct, click Submit Claim.

4. Reciept

After submission, you will recieve an automated email. The team will reach out in 24 hours.

1. Policyholder & Claimant Information
2. Incident Details
3. Subject Matter Specifics
4. Financial & Administrative Data
5. Document Upload
6. submission

Frequently Asked Questions

How long does a claim take?

Initial response within 2 business days of receiving your Claims Advice Form. Full processing time depends on claim type and complexity. Your claims officer will advise you.

Start with the Claims Advice Form. Your claims officer will advise on any additional documents required for your specific claim.

Yes. The Claims Advice Form covers all policy types. Submit your form and our team will direct your claim to the right specialist.

Speak to our brokers today

For you and your family's For you and your family's

Motor Insurance

Keep moving with complete confidence.

Travel Insurance

Explore the world with peace of mind.

Pleasure Craft Insurance

For your time on the water.

Personal Accident Insurance

Protection when you need it most.

Home & Property Insurance

A safer home for a brighter tomorrow.

Built for a stronger PNG business.

General Liability Insurance

Protection against third-party claims for injury or property damage.

Professional Liability Insurance

Cover for claims arising from professional advice or services.

Workers Compensation Insurance

Supporting your people if they're injured on the job.

Property Insurance

Protect your premises, stock and business assets.

Commercial Motor Vehicle Insurance

Keep your fleet and delivery vehicles moving with confidence.

Marine & Transit Insurance

Cover for goods and cargo in transit by sea.

Specialised protection for a bigger tomorrow.

Aviation Insurance

Comprehensive cover for aircraft, operators and aviation risk.

Energy, Oil & Gas Insurance

Specialised cover for the energy and resources sector.

Marine Cargo & Shipping Insurance

Protecting goods and cargo in transit by sea.

Kidnap, Ransom & Extortion (K&R) Insurance

Crisis response and protection against kidnap, ransom and extortion.

Political Risk & Sovereign Insurance

Cover against political violence, expropriation and sovereign risk.

Trade Credit & Surety Bonds Insurance

Protecting trade receivables and contractual performance obligations.

For you and your family's For you and your family's

Products coming soon

 

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