Privacy
Privacy Policy
Introduction
Parnell Assurance PNG (referred to as “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, including when you visit our website, purchase our health insurance products, and use our services.
Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, address, phone number, email address, date of birth, and other contact details.
- Health Information: Medical history, treatment details, prescriptions, and other health-related information necessary for providing our services.
- Financial Information: Payment details, bank account information, and other financial data required for processing transactions.
- Usage Data: Information about how you use our website and services, including IP addresses, browser type, access times, and pages viewed.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing Services: To process your applications, manage your policy, and deliver the health insurance services you have requested.
- Claims Processing: To assess and process health insurance claims submitted by you or on your behalf.
- Customer Support: To respond to your inquiries, provide support, and improve our customer service.
- Communication: To send you information about your policy, updates, and promotional materials (with your consent).
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party companies that assist us in providing our services, such as payment processors, IT service providers, and healthcare professionals.
- Regulatory Authorities: Government agencies and regulatory bodies as required by law.
- Affiliates and Partners: Other entities within our corporate group and trusted partners for business purposes, with your consent.
- Other Parties: As necessary to protect our rights, privacy, safety, or property, and/or that of you or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and secure storage systems.
Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
- Restriction: Request restriction of processing of your personal information in certain circumstances.
- Objection: Object to the processing of your personal information based on legitimate interests.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of any significant changes. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Parnell Assurance PNG
[Address]
[City, State, ZIP Code]
[Customer Service Phone Number]
[Customer Service Email Address]
By choosing Parnell Assurance PNG, you trust us with your personal information, and we are committed to safeguarding your privacy. Thank you for choosing us as your health insurance provider.
Introduction
Parnell Assurance PNG (referred to as “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, including when you visit our website, purchase our health insurance products, and use our services.
Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, address, phone number, email address, date of birth, and other contact details.
- Health Information: Medical history, treatment details, prescriptions, and other health-related information necessary for providing our services.
- Financial Information: Payment details, bank account information, and other financial data required for processing transactions.
- Usage Data: Information about how you use our website and services, including IP addresses, browser type, access times, and pages viewed.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing Services: To process your applications, manage your policy, and deliver the health insurance services you have requested.
- Claims Processing: To assess and process health insurance claims submitted by you or on your behalf.
- Customer Support: To respond to your inquiries, provide support, and improve our customer service.
- Communication: To send you information about your policy, updates, and promotional materials (with your consent).
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party companies that assist us in providing our services, such as payment processors, IT service providers, and healthcare professionals.
- Regulatory Authorities: Government agencies and regulatory bodies as required by law.
- Affiliates and Partners: Other entities within our corporate group and trusted partners for business purposes, with your consent.
- Other Parties: As necessary to protect our rights, privacy, safety, or property, and/or that of you or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and secure storage systems.
Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
- Restriction: Request restriction of processing of your personal information in certain circumstances.
- Objection: Object to the processing of your personal information based on legitimate interests.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of any significant changes. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Parnell Assurance PNG
Unit 4A level 4, Time Square Building
Wardstrip, Gordon
Port Moresby
By choosing Parnell Assurance PNG, you trust us with your personal information, and we are committed to safeguarding your privacy. Thank you for choosing us as your health insurance provider.