Health Insurance

How it Works

Health insurance or Medical insurance is a type of general insurance that safeguards you against financial burden by covering for you when you’re faced with a health condition or medical emergency due to a disease, illness or even an accident. This includes expenses incurred during pre and post-hospitalization, critical illnesses and maternity-related expenses amongst others, as per your customised health insurance plan. Think of it like that one friend who you know will always be there for you whenever you’re sick and need financial support for expenses incurred.

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Reimbursement Claims

A Reimbursement claim is one of most common types of health insurance claims. In this case, you can get treated at any hospital, whether it is a network hospital or not doesn’t matter. As per your health insurance plan and coverage benefits, you can apply for a reimbursement within 15 days of discharge. 

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Service Provider Claims

As the name suggests, a direct billing claim means you don’t pay full amount from your pocket if you choose to get treated at any of our network hospitals. As per your health insurance plan, We will cover a large portion of your claim, usually 70%-90% depending on your policy. 

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Emergency Medical Evacuation

There may be emergency life-threatening health conditions which may require immediate transportation to hospital. We absolutely understand this and reimburse for expenses incurred for your transportation to a hospital in airplane or helicopter in an event you are not able to receive life saving treatment within 24-48 hours of an event at your location

Seeking Prior Approvals

An example of this would be delivery of a child. During the final stages of your pregnancy you would make arrangements for your admission and delivery. At this stage the hospital normally requires an upfront payment to secure the bed/room, specialist fees and any other services or equipment required for the safe delivery of the child.

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