ABOUT US​

Constantly striving for solutions

Affordable Health Insurance and cheaper access to health services Is Our Ultimate Goal!​

Who are we?

Parnell Assurance PNG Ltd is a locally owned and operated insurance company dedicated to providing quality insurance solutions to clients in Papua New Guinea. We combine our strong insurance background and product knowledge to assist both current and future clients in managing and planning for all types of risk. Our team of insurance professionals has years of collective industry experience writing both personal and commercial insurance policies designed to fit your needs. You’ll be paired with a professional account manager who will work to ensure that you receive the personalised attention you deserve.

Our Principles

g753711103aaa40fa457461e5a2953f628ef30637baee01c3e03db1f36d34f41b605f642991a3b4ede9c479b8a5a93a1fd2f1140de86ccf451768b79c92e2c510_1280-3075839.jpg

Quality Healthcare

We are committed to providing high-quality healthcare services to our customers, ensuring their well-being and peace of mind.

pexels-photo-3943719-3943719.jpg

Affordable Coverage

We believe that everyone deserves access to affordable health insurance, and we strive to offer comprehensive coverage at competitive prices.

pexels-photo-149387-149387.jpg

Exceptional Service

Our dedicated team is here to assist you every step of the way, providing exceptional service and personalized support for all your healthcare needs.

“What you can Expect from us”

What When you work with us, you’ll experience the exceptional service and attention to detail that you can only find with an independent insurance company. We pride ourselves on focusing on you, the insured, providing one-on-one attention to detail in regard to all your insurance needs that may arise. Exceptional customer service is a must when it comes to you, our client. When you contact us, you are not put on hold for hours or have the option to press a series of numbers to speak to a live person. In most cases you will speak to the same account manager every time. In addition, we monitor your account to take advantage of coverage and rate changes. We also have systems in place to alert us; if for any reason your coverage maybe in jeopardy. This will then prompt a notice from us, to ensure continuous uninterrupted coverage.

At Parnell we certainly don’t stop there! Be sure to ask one of our insurance specialists about our expert coverage options available! We offer all of the skill and expertise you would expect from a client-focused insurance company. We welcome you to join our family, and will always provide you with the Best Service Always!​
Our intention is to not only bring health insurance products to Papua New Guineans but to also bring awareness and education on the importance of health insurance and wellbeing. To support and drive our strategy, goals, ambitions, mission, vision and values, we have also implemented a fully digital platform that helps with:

Improved efficiency which reduces errors, saves time and resources.
Increases Productivity, enabling underwriters, account managers and claims analysts to focus on more complex tasks and provide better client service.
Better Risk Management enables more informed underwriting decisions, more effective risk mitigation strategies, and ultimately, better financial results.
Enhanced Client Experiences improving client satisfaction and loyalty, which are critical for long-term success in the insurance industry.
Competitive Advantage – helps to attract and retain clients, increase market share, and ultimately, drive growth and profitability.

Need Help with Easier Industrial Solutions? We Are Experts!​