ABOUT US
Constantly striving for solutions
Affordable Health Insurance and cheaper access to health services Is Our Ultimate Goal!
Who are we?
Parnell Assurance PNG Ltd is a locally owned and operated insurance company dedicated to providing quality insurance solutions to clients in Papua New Guinea. We combine our strong insurance background and product knowledge to assist both current and future clients in managing and planning for all types of risk. Our team of insurance professionals has years of collective industry experience writing both personal and commercial insurance policies designed to fit your needs. You’ll be paired with a professional account manager who will work to ensure that you receive the personalised attention you deserve.
Our Principles
“What you can Expect from us”
What When you work with us, you’ll experience the exceptional service and attention to detail that you can only find with an independent insurance company. We pride ourselves on focusing on you, the insured, providing one-on-one attention to detail in regard to all your insurance needs that may arise. Exceptional customer service is a must when it comes to you, our client. When you contact us, you are not put on hold for hours or have the option to press a series of numbers to speak to a live person. In most cases you will speak to the same account manager every time. In addition, we monitor your account to take advantage of coverage and rate changes. We also have systems in place to alert us; if for any reason your coverage maybe in jeopardy. This will then prompt a notice from us, to ensure continuous uninterrupted coverage.
At Parnell we certainly don’t stop there! Be sure to ask one of our insurance specialists about our expert coverage options available! We offer all of the skill and expertise you would expect from a client-focused insurance company. We welcome you to join our family, and will always provide you with the Best Service Always!
Our intention is to not only bring health insurance products to Papua New Guineans but to also bring awareness and education on the importance of health insurance and wellbeing. To support and drive our strategy, goals, ambitions, mission, vision and values, we have also implemented a fully digital platform that helps with: